Signmark Doors




LIMITED LIFETIME WARRANTY FOR FIBERGLASS DOORS

WARRANTY COVERAGE

SIGNAMARK Fiberglass doors by Trinity Glass International, Inc. (hereinafter SIGNAMARK) are covered

under this limited lifetime warranty, to be free from defects in material and workmanship that would

render the door unfit for its designed use, subject to the conditions and restrictions contained herein.

This limited lifetime warranty extends only to the original customer of SIGNAMARK (hereinafter Customer), not the end consumer.

 

EXCLUSIVE REMEDIES

Upon receipt of a valid claim from Customer, SIGNAMARK shall have the option to either repair the

product or provide a replacement product of like kind and design. Further, in lieu of repair or

replacement, SIGNAMARK reserves the right to refund/credit the Customer’s purchase price

(not replacement price). This shall be the Customer’s sole and exclusive remedy, and in no event

shall SIGNAMARK be responsible for shipping, labor, finishing expenses, removal of original product,

installation of product, or other incidental and/or consequential charges, costs, expenses or claims

incurred by Customer and/or end consumer.

 

EXCEPTIONS FROM COVERAGE

The following exceptions are not covered and shall otherwise not be considered to be defects in material or workmanship as applied to this limited warranty: any damage or discoloration caused by not

painting/finishing smooth or unfinished fiberglass doors within 6 months of installation, any damage

caused by not painting/finishing wood components within 2 weeks of installation, any damage caused

by the Customer and/or end consumer to include but not limited to broken glass, damages caused during installation of the door, replacement of SIGNAMARK parts/components, or any act(s) performed to the door not in compliance with SIGNAMARK’s instructions and recommendations, and any damage caused by improper installation and/or ventilation of a storm door. This warranty applies only to doors installed in owner occupied residential dwellings within the continental U.S., during the first end consumer’s ownership, and is non-transferable.

 

GLASS, WOOD COMPONENTS AND FINISHES

Wood components are warranted for 5 years, and glass panels are warranted for 10 years from the

date of purchase, from deficiencies in material and workmanship, provided compliance to all

recommended preventive care (including but not limited to proper stain and/or paint recommendations); and deficiencies in material and workmanship on the finish of our Pre-finished products are warranted for 2 years. Glass panels are warranted only for permanent failure of the hermetic seal directly attributable to defective manufacturing of the insulated panel. All exceptions from coverage as stated above shall apply.

 

WARRANTY CLAIM PROCEDURES:

In the event of a defect covered under this warranty, Customer shall comply with the following claim

procedures:

1. Written warranty claim shall be presented to SIGNAMARK.

2. Claim must include the following information:

a. Nature or adequate description of defect(s).

b. Identification of product including size, design, type, and product number (if available).

c. Date of purchase.

d. Proof of purchase.

3. Upon SIGNAMARK’s request, Customer must permit SIGNAMARK (or its representative) to inspect the

claimed defective door. SIGNAMARK shall have 30 days from receipt of Customer’s written claim to

exercise this option to inspect.

SIGNAMARK makes no other warranty, including a warranty of merchantability or fitness for a particular

purpose, with respect to the product or replacement except to the extent provided herein. Invalidation of any one or more of the provisions of this limited warranty shall in no way affect any of the provisions in this limited warranty which remain in full force and effect. Any and all legal actions for any and every

breach of this warranty shall be instituted and maintained in any court of competent jurisdiction in the

County of Pierce, State of Washington. SIGNAMARK reserves the right to modify the terms and conditions of this warranty without prior notice.

Trinity Glass International, Inc. • 4621 192nd Street East • Tacoma, WA • 98446




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Signmark Exterior Warranty (pdf).pdf87.83 KB
Signmark Interior Warranty (pdf).pdf77.56 KB