Mercer Windows & Doors

MERCER ORIGINAL HOMEOWNER’S
VINYL PRODUCTS LIFETIME WARRANTY

FOR AS LONG AS YOU OWN AND RESIDE IN YOUR HOME ON MERCER VINYL WINDOW AND PATIO DOOR PRODUCTS INSTALLED IN
OREGON, WASHINGTON, CALIFORNIA, IDAHO, NEVADA, AND HAWAII AFTER AUGUST 1, 2006

 

(MERCER) guarantees to the original customer purchaser (“Original Purchaser”) of Mercer factory glazed vinyl windows and sliding patio doors (hereinafter referred to as “Products”) installed in an original purchaser occupied single family home or multi-family home unit (“Home”) by the builder as new construction, or by the Original
Purchaser as replacements, that it will, at its option, repair at no charge (parts and/or labor), furnish replacements for defective parts*, or provide finish touch up kits for any such Mercer Products** that are defective in materials or workmanship, provided that Mercer receives prompt notice (i.e. within 30 days) of occurrence of such defective materials or workmanship. If repair is not commercially practical or cannot be timely made, then Mercer, at its option, may provide replacement Product only, or refund Mercer’s original sales price. Repair labor, if any, furnished under this Warranty must be by Mercer pre-authorized repair personnel.

PERSONS COVERED
This warranty extends to the “Original Purchaser” of Mercer Products installed in a “Home” provided the warranty registration form available at www.mercer-industries.com (click on
warranty tab then “warranty registration – home”) is completed promptly after purchase. The Warranty starts on the date of recording of valid notice of completion of the Home as new construction or installation of Mercer “Products” in the Home as replacements (“Beginning Date”) and remains effective as long as the “Original Purchaser” owns and resides in the Home. In addition, if the Original Purchaser sells the Home before ten (10) years has elapsed after the Beginning Date, Mercer will extend full coverage under this Warranty to the new owner(s) of the Home and any subsequent owners, until the tenth (10th) anniversary of the Beginning Date.

EXCLUSION FROM COVERAGE
This warranty does not cover defects or damage related to misuse; abuse; alteration including but not limited to customer applied finishes or the use of applied tints or films; normal wear and tear; settlement, defection, or failure of surrounding structure; natural weathering of exterior finishes; impact of foreign objects; vandalism; acts of Nature (e.g. fire, flood, hurricane, hail, etc.); Argon gas loss through sealant; improper installation***, storage or handling; or wind or rain loads in excess of the AAMA certified tested performance rating of the product. (Original Purchaser, and their architect and builder, is responsible for selecting Mercer products that meet or exceed design pressure requirements dictated by the Home location and exposure, local building codes, and good judgment and prudence). This warranty also does not cover insulating glass failure due to enclosed high heat or moisture environments (e.g. pools, saunas, solariums); or exposure to chemical cleaners, paints, stains, solvents, incompatible caulks and sealants, sprinkler systems, air born pollutants, chlorine vapors, or excessive buffeting or vibration. Product that is installed in tilt wall, sloped out of vertical pane, or flat skylight applications is excluded. Normal wear, including discoloration, on hardware component finishes is not a defec